Contact Us – IMPhones
At IMPhones, reliable service comes first. We make mobile phone shopping safe, easy, and stress-free across India. Our friendly customer support team is always ready to assist you with orders, delivery, Cash on Delivery (COD), No Cost EMI, warranty, extended warranty, returns, and refunds.
Delivery & Orders
- Track your orders and receive updates via email or SMS
- Free delivery on orders above ₹800
- Next-day delivery in Mumbai & Delhi, 1–5 days across the rest of India
- Assistance with order modifications and status inquiries
Payment & No Cost EMI
- Pay only after receiving and inspecting your mobile with COD
- Support for No Cost EMI from 12–24 months, zero downpayment, 0% interest
- Guidance on eligible payment partners and EMI schedules
Warranty & Extended Warranty
- Information on standard warranty coverage for all mobile phones
- Support for Extended Warranty (+1, +2, +3 years) for extra protection
- Assistance with warranty registration and claims at authorized service centers
Returns & Refunds
- Easy returns and exchanges for eligible products
- Clear instructions for pickup and refund processing
- Prompt assistance to resolve any issues with delivered products
Customer Support
Reach us anytime via email, contact form or live chat. We provide reliable, friendly guidance to ensure your shopping experience is smooth, convenient, and fully transparent. At IMPhones, we are here to answer your questions and help you shop with confidence across India.
Contact Details
Online Store
Email: [email protected]
9:00 AM to 8:00 PM, All days.
Service & Repairs
Email: [email protected]
9:00 AM to 7:00 PM, All days.
Warranty Support
Email: [email protected]
9:00 AM to 7:00 PM, All days.
Live Chat
Available 24×7, every day.
Feedback Form
Got a question, idea, or problem? Submit our Feedback Form whenever you like — our team will respond promptly, 24/7.
Feel free to contact us anytime — we're here to assist you around the clock! |